CoPilot Live v8 Truck on your Windows Mobile phone – satellite navigation in your dimensions.

Published by Tim Sergent // Marketing & Communications Manager on September 2, 2010 in Business, Product News, Windows Mobile News & Updates and estore. 0 Comments

A lorry stuck under a bridge, up a farm track or speeding through a small village. It’s become a media cliché but its time is almost over.

Based on the award winning CoPilot Live v8, our new truck-specific software brings the convenience of sat nav to the world of the heavy goods vehicle driver and it’s ready to download now.

Whether it’s an HGV, mid-range lorry or large van, CoPilot Live v8 Truck calculates the most suitable route – and helps you stick to it, through visual and Text To Speech turn-by-turn voice instructions.

Continue reading ‘CoPilot Live v8 Truck on your Windows Mobile phone – satellite navigation in your dimensions.’

Today’s Tip: How can I change my CoPilot Live ID Email Address?

Published by Tim Sergent // Marketing & Communications Manager on August 31, 2010 in Tips & Tricks. 0 Comments

We often hear from CoPilot Live v8 customers who have forgotten their CoPilot Live ID password or who would like to change their CoPilot Live ID email address.

CoPilot Live ID is your unique account reference that enables you to activate your CoPilot Live v8 software, access CoPilot Live v8’s LiveLink location sharing service and also (if you choose) to stay informed about CoPilot Live news, software releases and updates.

CoPilot Live ID Password Reminder

You will have created a password when you first installed your CoPilot Live v8 app. If you’ve forgotten your password (don’t worry we’ve all been there!) you can have a reminder emailed to you as follows:

Go to the CoPilot LiveLink web site: http://live.alk.com and click on “Forgotten Password”

Enter your CoPilot Live ID email address, and we will send a password confirmation to that email address.

Please note if you change your password, you will need to change it in CoPilot Live on your device as follows:

1) Start CoPilot Live on the device

2) MENU | LIVE SERVICES | LIVE LINK | OPTIONS | ACCOUNT SETTINGS | EDIT

 

Change your CoPilot Live ID Password

You can also change your CoPilot Live ID password by logging in to the CoPilot LiveLink web site with your CoPilot Live ID email address and current password. Once you’ve logged-in, simply select ‘My Account’, enter your new password and select ‘Save’.

Changing your CoPilot Live ID email address

If you are using CoPilot Live v8 on a Windows Mobile or an Android device, then this is a straight forward procedure that you can do via CoPilot Central 2.0 on your PC. We recommend downloading the latest version of CoPilot Central 2.0 from here.

To change your email address, follow these steps:

1) Open CoPilot Central 2.0, and log in using your current CoPilot Live ID email address

2) Click MY ACCOUNT

3) Click EDIT ACCOUNT

4) Change your Email Address

Important: once you’ve changed your ID email address or password

 

Please note that once you’ve changed your CoPilot Live ID email address or password, you will need to change it within the CoPiLot Live navigation app to access CoPilot’s Live services in future. If you are using LiveLink location sharing you will need to change the login details on your device.

You can do this as follows:

1) Start CoPilot Live on the device

2) Menu > Live Services > LiveLink > Options > Account Settings > Edit

Your device will then be ready to connect.

Take the sting out of the Bank Holiday tail (backs)

Published by Tim Sergent // Marketing & Communications Manager on August 27, 2010 in Android News & Updates, News, Press, Product News, Windows Mobile News & Updates and iPhone News & Updates. 0 Comments

CoPilot Live Premium Services offer will ease the pain

British motorists are being urged to plan for Bank Holiday traffic chaos. Over half of all Brits (52 per cent) are planning a trip this Bank Holiday weekend and could be caught up in an unprecedented mayhem caused by traffic jams, strike threats, delays and cancellations, according to new research*. 

This weekend however, CoPilot Live can more than help you on your way with a special offer on Premium Live Services. For just £9.99 (instead of the usual price of £19.99), Premium Live Services offers high quality, constantly updated traffic information about your route via your phone’s mobile Internet connection. Running low on fuel? With this add-on CoPilot Live will even guide you to the closest fuel station – or the cheapest – in the area.

With CoPilot Live helping you safely and seamlessly on your way,  you’ll be thankful you’re not stuck in the Beijing jam that hit the headlines this week, stretching about 100km (62 miles) because of heavy traffic, road works and breakdowns.

About CoPilot Premium Live Services

This add-on is available for CoPilot Live v8 Windows Mobile and Android products. CoPilot Live v8 for iPhone users can upgrade direct from within CoPilot as an in-app purchase. Premium Live Services is available in the UK. It is not available in Republic of Ireland.

See here for how to get your Premium Live Services upgrade.

*According to the annual ‘Bank Holiday Exodus’ poll by esure car insurance

Important Information – For Windows Mobile and Android customers using CoPilot Central 2.0 desktop companion software

Published by Tim Sergent // Marketing & Communications Manager on August 25, 2010 in Android News & Updates, Product News and Windows Mobile News & Updates. 14 Comments

Since the weekend, if you’ve tried to launch CoPilot Central 2.0 on your desktop, you may already have discovered that it does not start up properly. You may see an Unhandled Exception error message similar to the one below when you launch CoPilot Central 2.0 and we would like to apologise for any inconvenience this is causing you. 

However, the good news is that we have been working hard to fix this and we now have a new version available which resolves this issue.

To get the latest version of CoPilot Central 2.0, you will first need to uninstall any previous version and install version 2.2.0.28. Please follow the short instructions below – it will only take a couple of minutes, we promise!

 

Windows XP

  1. Exit CoPilot Central 2.0
  2. To uninstall CoPilot Central 2.0, select Start > Settings > Control Panel > Add/remove programs > CoPilot Central 2.0
  3. To download and install the latest version of CoPilot Central 2.0 visit: www.copilotlive.com/central
  4. Launch CoPilot Central 2.0 on your desktop and check in Help > About that the application version is 2.2.0.28

Windows Vista / Windows 7

  1. Exit CoPilot Central 2.0
  2. To uninstall CoPilot Central 2.0, select Start > Control Panel > Programs and Features > CoPilot Central 2.0 > Uninstall
  3. To download and install the latest version of CoPilot Central 2.0 visit: www.copilotlive.com/central
  4. Launch CoPilot Central 2.0 on your desktop and check in Help > About that the application version is 2.2.0.28

It’s the final count down! The CoPilot Live Summer promotion ends August 31st.

Published by Tim Sergent // Marketing & Communications Manager on August 23, 2010 in Android News & Updates, Articles, News, Product News and Windows Mobile News & Updates. 0 Comments Tags: , , .

There’s no escaping the fact that we’re almost through with summer. Where did it go? But there’s one last bank holiday to enjoy before its time to pack away the BBQ and ready the kids for school. So we’re here to try and help you make the most of it. Whether it’s one last European city break, a visit to the country or an optimistic trip to the British seaside, why not take CoPilot Live with you?  Continue reading ‘It’s the final count down! The CoPilot Live Summer promotion ends August 31st.’

The Register’s review of Smartphone Sat Nav systems – CoPilot Live on top!

Published by Tim Sergent // Marketing & Communications Manager on August 19, 2010 in Articles, News, Press and Press Coverage. 1 Comment

“Very easy to use, with a simple, finger friendly and twit-proof menu system” – The Register

Leading Technology Site ‘The Register’ has just published the results of a Smartphone Sat Nav group test – and we’re delighted to announce that CoPilot Live received the Editor’s Choice Award! It was an extensive group test of all the main sat nav apps on the market, of both maps on-board formats (such as CoPilot Live) and the over air, off-board alternatives. The test was conducted on both Android and iPhone handsets.

 As you will note from the quotation at the top of the page, the reviewer was particularly taken with CoPilot Live’s ease of use.

 All it remains for us to say is, thanks guys – very much appreciated! Read the full group test here.

Tips and Tricks: How to get the most out of your POIs

Published by Tim Sergent // Marketing & Communications Manager on August 17, 2010 in Tips & Tricks. 3 Comments

This week, we have another guest blog from our US Marketing Manager, Devon Valenti.

I recently moved to a new town and on the first day I got there, I was quickly reminded how useful CoPilot Live’s Points-of-Interest (POIs) are.   Where is the closest bank so I can go to the ATM to pay the movers?  Where is a grocery store so we can eat more than just the half stale bag of Doritos that we found in a box?  Does anyone know where a hardware store is?  I am in desperate need of some light bulbs!

That day CoPilot Live instantly became my well-informed tour guide of my new town.   With millions of Points-of-Interest (POIs) stored directly on-board your phone you have instant access to all the useful places you may need along your journey.  Whether you’re visiting a new town on a weekend outing or looking for a specific place in your hometown CoPilot Live has all the information you need.

Here are couple tips for how to get the most out of your POIs:

1) Choose where you want to search for POIs. Select a location of where you would like to search for a POI. Options include:

  • Nearby – to find POIs close to your current location
  • In different city – to search for POIs in a particular town or city—great for pre-trip planning from home!  See what Attractions and Entertainment options are available before your leave the house
  • On my route – to find POIs which are along your route—perfect for those take-out dinner stops on your way home from work

2) Narrow your POI search to find exactly what you need. CoPilot Live offers over 25 different categories of POIs such as Gas Stations, Restaurants, Hotels, Airports and ATMs as well as an endless variety of sub categories to narrow your search even further.   Looking for a great karaoke bar?  Go to More Categories > Entertainment > Karaoke for a list of nearby locations.  Or if you prefer, tap Show Map to display all the results on a map. 

3) Search for a POI by Name. Know exactly what you’re looking for?  Use the Search by Name feature to type the specific name of a location.   F

4) Call a POI directly from your phone. This is one of the best features of having navigation on your phone, you can dial and call POIs from within CoPilot Live.  Call ahead for hotel reservations or to see if the Auto Body store is still open.  Then hit Go and CoPilot Live will navigate you straight there!

Drive safely abroad this summer with CoPilot Live

Published by Tim Sergent // Marketing & Communications Manager on August 16, 2010 in Articles, News and Product News. Closed

A change of scene – whether its a beach, poolside or somewhere far from the crowds, the ultimate point of a holiday is to….relax. Unfortunately, driving abroad can prove to be the exact opposite. Strange car, different road rules and signs. Just getting out of the airport car park can prove a challenge. Consider then the advantages of having CoPilot Live at your side. With familiar menu settings, reassuring  turn-by-turn instructions in a language you understand, lane assistance and speed limit alerts, CoPilot Live will provide you with all the directions you need while you keep your eyes safely on the road ahead. Continue reading ‘Drive safely abroad this summer with CoPilot Live’

Should Apple and Microsoft be Android Paranoid?

Published by Tim Sergent // Marketing & Communications Manager on August 13, 2010 in Android News & Updates, Articles, Windows Mobile News & Updates, iPhone News & Updates and ipad. 2 Comments

With the noise surrounding the launch of iPhone 4 and growing anticipation at the prospect of the first shipping devices running Microsoft Windows Phone Series 7, you could be forgiven for thinking that very little had changed in the world of mobile operating systems.

Except for the small matter of 886% growth of mobile phones sold world-wide on Google’s Android platform in the last quarter, as reported recently by Canalys.

 It seems almost by stealth, but the rampant growth of smartphones running Android OS is becoming  the biggest mobility story of the year – and to think little more than 12 months ago, the smartphone landscape was rather different.

 You can have that one – or that one

Dialing-back a year, the choices for consumers wanting a cool touchscreen device were relatively limited; you could have either the iPhone 3GS, HTC’s HD2 or HTC Hero.

Since then the range of smartphones has grown substantially, with Motorola, Sony Ericsson and LG entering the field with their variants on the Android theme.

And HTC, not content with its stable of Windows Mobile offerings, now has a dazzling portfolio of Android devices to which new ones seem to be added daily.

But arguably it’s Samsung, with its Galaxy S that has launched the fiercest Android rival to iPhone in the desirable handset stakes. With its Super AMOLED 4” screen and slim design, it gives even the most ardent of iPhone fans pause for thought.  

With such a vibrant array of Android devices – and much more promised leading into the crucial build up to Christmas, Apple looks almost pedestrian by comparison, with launches of just iPhone 4 and iPad, while Microsoft may have found the world has moved on significantly by the time Windows Phone Series 7 begins shipping.

From our perspective, we welcome the launch of any device which gives consumers more choice – and it remains our constant challenge to provide the very best on-board satellite navigation experience across a range of platforms and their flagship devices.

Get the low-down on the high holiday life with CoPilot Live

Published by Tim Sergent // Marketing & Communications Manager on August 9, 2010 in Articles, News and Product News. 1 Comment

Bags packed and passport at the ready? Hire car booked and, naturally, you’ve CoPilot Live on your phone. But as soon as CoPilot Live has got you from the airport to the hotel, it’s job is done, right? Wrong. Once you’ve settled, you’ll want to explore and find those holiday essentials like a store, ATM – or a cool bar – you are on holiday after all!

 With over a million Points of Interest built-in, CoPilot Live can help you locate these and other popular local sites, guiding you in-car and on foot. This means you can spend your valuable time unwinding, knowing your local guide to everywhere is always on hand.

 And because CoPilot Live’s POI database is stored on your phone, it’s totally free to use – no mobile connection required and no extortionate download charges.

 So where ever you end up this summer you can depend on a local expert with CoPiot Live!

Check out our Facebook page for great summer deals on CoPilot Live v8 applications and mapping throughout August.

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